Good early morning, Several of you have got been inquiring about particular components of our Casino Operations and King of Clubs Players’ Club card during our temporary, necessary closure. We thought I would share with everyone else everything we understand at this time. Consider we have been waiting around for extra information from our Governor on precisely as soon as we will be reopening. Please stay associated with us on Facebook and/or our web site. Many thanks once again for the continued words of support and support. Remain secure and safe, Matt
Q1: Can we cash away potato potato chips, video gaming vouchers, pay casino markers or always check my security deposit package? A1: Yes, our Main Casino Cage remains available during our short-term closing: Monday through Friday, 9AM – 5PM until further notice.
Q2: let’s say my video slot cash out voucher expires and I also reside away from city? A2: Our company is expanding the termination date for video slot money out vouchers for a couple of months from their present termination dates, as long as the voucher expiration date happens on or before 30, 2020 april. If our reopening date happens later on in May, I will be extending this termination date, too.
Q3: How can I manage to access my win/loss statements? A3: You may continue steadily to recover your win/loss statements by calling our King of Clubs Player’s Club at 1-800-227-3849 Ext. 5210 or Ext. 5211.
Q4: Are your April casino promotions and unique events cancelled? If that’s the case, are they being rescheduled? A4: All March and April casino promotions, special activities and DCT entertainment are currently terminated or postponed with this closure period that is temporary. As of this moment, we anticipate the Riverside turn to reopen the finish of April or starting of might. Extra updates regarding April promotions, activities and entertainment are going to be available via Facebook, our internet site and e-mail where relevant.
Q5: What occurs to my King of Clubs Players’ Club Card during temporary closing? A5: Your King of Clubs Players’ Card will stay active as well as your tier that is current status points may be held in your bank account. Points & Tier will perhaps not expire during our closing. We have been getting ready to announce just just how tier status and renewal will stay because of short-term closing; almost certainly will soon be prorated. More info in the future.
Q6: What occurs to my hotel and casino provides while you’re shut? Can I receive brand brand new offers once you’re open again? A6: Any gaming offers or invites which may have expired will never be reloaded. But, brand new offers and invitations would be available predicated on casino play ahead of our temporary closing and sent away ideally before we resume business. The actual fact we have been closed will perhaps not impact your offers that are future on play.
A Riverside Resort Improve COVID-19 that is concerning from Laughlin
Good morning Riverside Resort Relatives And Buddies,
It really is with hefty heart we declare the closing of y our gorgeous resort for thirty days today that is starting March 18, 2020, at noon to adhere to Governor Sisolak’s purchase.
The security and wellbeing of you, our communities and downline have been and keep on being our priority that is highest. We shall simply take these 1 month to profoundly sanitize every area and policy for a unique and improved resort that is riverside.
Below is a listing of areas and divisions that will be available for the visitors as an element of important wellbeing
- Riverside Resort RV Park
- Principal Cage, day-to-day 9AM – 5PM (function of ticket/chip redemption, marker payments plus usage of security deposit containers)
- U.S. Postoffice (situated within Riverside)
I wish to actually thank my employees and co-workers with regards to their determination and hard-work over these times that are trying. A number one priority as a team, we pulled together to make safety and sanitation. They did a job that is amazing and my grandfather and I also couldn’t become more proud.
I’d additionally prefer to thank our devoted visitors who’ve been the essential supportive even as we worked through numerous updates that are procedural. Your caring nature has reminded my grandfather and me personally the reason why we have been in hospitality and activity into the place that is first.
Each one of you indicates Riverside Pride and we greatly enjoy it.
The Riverside Resort would be available in thirty days or nevertheless long Governor Sisolak instructs. Please stick to us on Facebook to see through to exciting updates and renovations.
Many thanks once again, and please be strong and remain secure and safe,
Matt Laughlin, COO Riverside resort Hotel & Casino
Laughlin’s first casino and hotel.
The Riverside Resort is located in the banking institutions associated with Colorado that is beautiful River. Owned and operated by Don Laughlin and their household, visitors will see range fun tasks while residing at Laughlin’s family-friendly resort. Enjoy Nevada-style video gaming action and activity round the clock in a relaxed, small-town environment.